SearchSG

AI-Powered Search for Relevant and Accurate Government Information with SearchSG

Fully-Managed Search Solution
Automates web crawling for updated results, offers plug-and-play search widgets, and auto-generates content labels and filters.
AI-Powered Search
The Large Language Model (LLM) powered SmartAnswer delivers precise, customized answers to queries, backed by credible citations.
Helpful Search Suggestions
Auto-generated keywords and live-result suggestions guide users in formulating effective search queries.
Analytics Services
Provides data-driven insights into website search performance, user activities, and behaviour.
All-of-Government Search
Allows users to access information across multiple government websites in one seamless platform, reducing the need for separate searches on each agency’s site.

SearchSG is an AI-powered search engine designed to improve access to government-related information. Tailored to the Singapore context, it enhances search relevance, accuracy, and user satisfaction, helping citizens quickly and efficiently find accurate information across all government websites. Since its beta launch in June 2022, SearchSG has facilitated 4.2 million searches, averaging 300,000 searches per month. The platform has enabled government agencies to enhance content and user experience based on real-time search data. Additionally, SearchSG has reduced search time by 67%, saving users an average of 6.1 minutes per search.

searchsg on mom's website - results full

Why Use SearchSG?

Improved Search Relevance and Accuracy

SearchSG outperforms leading Search-as-a-Service (SaaS) products, delivering 70% more relevant results (based on Click-Through Rate) and 14% more accurate results (based on Mean Reciprocal Rank).

Faster, More Efficient Searches

Users save 6.1 minutes per search on average, with some users experiencing up to 12.5 minutes of time savings when struggling to find the right agency.

Enhanced User Satisfaction

With tailored, efficient, and accurate results, SearchSG users report 7% higher satisfaction compared to other leading SaaS search products.

Unified Government Search

The All-of-Government search feature enables users to access content from multiple government agencies in one place, reducing time spent navigating various websites.

Improved Content Discoverability

The SmartFinder tool helps users quickly locate key information within web pages and suggests alternative resources if the desired content is not found.

Rapid Deployment

SearchSG can be configured and fully operational in just three days, providing a quick solution for agencies to improve the accessibility of their online content.

How to Use SearchSG?

For Citizens:
SearchSG is integrated into several government websites such as MOM, MFA, EDB, and IRAS. You can try out the search engine on these sites, with plans for further integration across additional government platforms in the future. For more information, visit the SearchSG website.

For Government Agencies:
If your agency is interested in onboarding SearchSG, please contact us or visit our website for more details.

With SearchSG, finding government information is faster, more accurate, and more efficient than ever before.

Interested to learn more about SearchSG?

Discover its features on the Singapore Government Developer Portal (SGDP)

Learn more on SGDP

Have questions? Reach out to the product team

Contact the team via this form